Our commitment to quality and efficiency leads us to a constant search for excellence.
Ibermática’s commitment to quality and efficiency leads us to a constant search for quality. Thus, our production centres for solutions and services systematically apply the most advanced concepts in matters of the standardization and industrialization of software.
All our services and projects are managed in accordance with an integrated Quality & Security Management System based on International Standards:
- ISO 9001 (ER-0698/1999 - ER-1444/2010 - ER-1445/2010) for the different activities included in the Quality Management System; the first Spanish company to obtain the Total Outsourcing certificate.
- ISO 20000-1 (STI-0008/2009 - SGI 6010375/114) for the IT Service Management System (SMS).
- ISO 27001 (SI-0071/2010 - SGI 6010375/19) for the Information Security Management System (ISMS).
- ISO 22301 (SGI 6018772/114) for the Business Continuity Management System (BCMS).
- ISO 14001 (166845-2014-AE-IBE-ENAC) for the Environmental Management System (EMS).
Continuous improvement guaranteed by the allocation of specific resources devoted to identifying and suggesting enhancements through: quality assurance teams, project/service offices, technical offices and knowledge centers.
We adopt best-practice models recognized worldwide:
- Software development:
- CMMI® (Capability Maturity Model Integration) level 2 (official certificate issued in 2007, renewed in 2014) and level 3 (official certificate issued in 2009, renewed in 2015).
- PMBOK (Project Management Body of Knowledge) with many PMP certified managers (Project Management Institute).
- The first Spanish company to obtain the Run SAP Implementation methodology certificate.
- IT services management:
- ITIL® (Information Technology Infrastructure Library) with over 200 certified professionals (Foundation and Service Manager).
- LEAN IT Foundations, the company with more certified professionals worldwide.
- IT Governance: COBIT5 (10 certified professionals).
The products manufactured by our software factory are also certified.
bequal 007/2015 for its labor in enhancing the rights and opportunities of disabled people, recognizing Ibermática as a social responsible company with regard to disability; the first Spanish IT company to obtain this certificate.