Quality

Our certifications, your guarantee

In Ibermática we maintain a firm and unwavering commitment to quality and efficiency, satisfying both our customers’ requirements and legal and regulatory requirements.

As a result of this commitment, we systematically apply the most advanced concepts in standardisation and software engineering and industrialisation in our production centres for solutions and services.

Quality

Infographics showing, by year, the main milestones in certifications: in 1999 (ISO 9001), in 2007 (CMMI DEV/2), in 2009 (CMMI DEV/3, ISO 20000-1, ITIL), in 2010 (ISO 27001), in 2011 (ISO 14001), in 2012 (Lean IT Foundations and PCI DSS), in 2014 (ISO 22301) in 2015 (Bequal), in 2017 (CMMI DEV/2 and CMMI SVC/2) and in 2018 (PCI DSS v3).2.1, Carbon Footprint, National Security Scheme and CMMI DEV/3)

Quality

Infographics showing, by year, the main milestones in certifications: in 1999 (ISO 9001), in 2007 (CMMI DEV/2), in 2009 (CMMI DEV/3, ISO 20000-1, ITIL), in 2010 (ISO 27001), in 2011 (ISO 14001), in 2012 (Lean IT Foundations and PCI DSS), in 2014 (ISO 22301) in 2015 (Bequal), in 2017 (CMMI DEV/2 and CMMI SVC/2) and in 2018 (PCI DSS v3).2.1, Carbon Footprint, National Security Scheme and CMMI DEV/3)

Based on International Standards

We manage projects and services according to an Integrated Management System for Quality, Security and Continuity, oriented towards quality management and based on International Standards, subject to controls and audits for their renewal:

  • ISO 9001 (ER-0698/1999), for the different activities that make up the Quality Management System (QMS), being the first Spanish company that obtained the certification for integral outsourcing.
  • ISO 20000-1 (STI-0008/2009 – SGI 6010375/114), for the Service Management System (SMS).
  • ISO 27001 (SI-0071/2010 – SGI 6010375/19), for the Information Security Management System (ISMS).
  • ISO 22301 (SGI 6018772/114), for the Business Continuity Management System (BCMS).
  • ISO 14001 (248809-2017-AE-IBE-ENAC), for the Environmental Management System (EMS).
  • Carbon footprint (2018_00_a450), offset and CO2 absorption projects (calculation year 2017 / scope 1+2).
  • National Security Scheme (ENS-0016/18), with HIGH category.

Guaranteed nua

Continuous improvement is guaranteed by full-time professionals who identify and propose improvements in a coordinated manner:

  • Quality assurance teams, which carry out an intensive program of audits and reviews.
  • Project and Services Control Office (PCO), which supports the Directorate in the early identification of projects and/or services with potential and/or real problems.
  • Technical Offices, which collect good practices and propose standards and technical and management tools.
  • Factories, software, services and products, which put good practices and lessons learned from certified models and regulations into practice.

We adopt internationally recognized models

Additionally, we adopt internationally recognized models of good practices in:

  • Software development:
    • CMMI® (Capability Maturity Model Integration) level 2 (DEV) (with certification since 2007, renewed in 2017) and level 3 (DEV) (with certification since 2009, renewed in 2018)
    • PMBOK (Project Management Body of Knowledge) with many professionals with PMP certification (from Project Management Institute)
    • Specific certifications for SAP in: AMS (Application Management Services), SAP HANA Operations Services, Cloud Services, and Hosting Services, as well as being a Partner Center of Expertise for SAP.
  • Service Management:
    • CMMI® (Capability Maturity Model Integration) level 2 (SVC) (with certification since 2017)
    • ITIL® (Information Technology Infrastructure Library) with more than 100 certified professionals between Foundation and Service Manager.
    • LEAN IT Foundations, the company with the most certifications worldwide.
    • IT Governance: COBIT5 (more than 10 certified professionals).

Likewise, we are certified as a provider of infrastructure services, and management services and hosting services with Payment Card Industry Data Security Standard (PCI DSS) v3.2.1

We have the bequal certification 005/2018 that distinguishes us as socially responsible with disability, being the first Spanish ICT company to hold this certification.

Logos of Ibermática's SAP certifications
Logos of Ibermática's certifications
Logos of Ibermática's SAP certifications
Logos of Ibermática's certifications

Shall we connect?

Well-applied technology usually makes things easier. If you suspect that it may also be of help to you, give us the opportunity to meet you and show you how far you can go.