Infrastructure

Our technological impulse to your business objectives

We provide a comprehensive response to infrastructure management and user support needs with 360º approaches, providing solutions, carrying out migration projects and/or providing managed services, always focused on overcoming the highest levels of demand at the lowest possible cost.

Based on the needs of our customers, our technology and services align your IT to your business objectives, acting at different levels of the IT services value chain.

Infrastructure

Infographic that shows the global offer in Infrastructures. The image shows two large blocks, Services and Projects. In the first one (left), Services, we highlight Infrastructure Management (divided in turn into Network and Systems Management, as well as Data Center Management), User Post Management (divided into User Attention and clients and Distributed Support) and Cloud Platforms (which can be Public, Private and Hybrid). And the second block (right) is that of Projects, which includes: Datacenter system environments, Storage, Data management, User environment, Business continuity, Communications and security, Hyper-convergence and IT Consulting. Both blocks point to the center where they are indicated: Outsourcing, BPO and Deployment of platforms.

Infrastructure

Infographic that shows the global offer in Infrastructures. The image shows two large blocks, Services and Projects. In the first (above), Services, we highlight the Infrastructure Management (divided in turn into Network and Systems Management, as well as Data Center Management), the User Position Management (divided into User Attention and clients and Distributed Support) and Cloud Platforms (which can be Public, Private and Hybrid). And the second block (below) is that of Projects, which includes: Datacenter system environments, Storage, Data management, User environment, Business continuity, Communications and security, Hyper-convergence and IT Consulting. Both blocks point to the center where they are indicated: Outsourcing, BPO and Deployment of platforms.

 

  • Technology projects

    Technology projects

    We carry out technology projects in different modalities (due to the complexity of technologies, level of commitment, specifications of the client, participants…), adapting the approach model of each to the specific business to adapt to the needs for the client’s involvement. Among these projects, we would highlight:

    • CPD system environments.
    • Hosting.
    • Data management.
    • User environment.
    • Business continuity.
    • Communications and security.
    • Hyperconvergence.
  • User management

    User management

    The functions we perform include:

    • Customer and user service
      • Customer contact center.
      • User service centers (Service Desk).
      • Management of service requests.
      • Training or revitalization of users.
    • Distributed support
      • Support software and hardware for microcomputers.
      • Planning and deployments of IMAC’s.
      • Management of distributed assets, inventories…
      • Provision of distributed systems.
      • Maintenance of auxiliary facilities.
      • Planning and evolution of distributed systems.
      • Tier 1, in-situ support for network and systems management.
  • Infrastructure Management

    Infrastructure Management

    In this field, we focus on:

    • Data center management
      • System operation.
      • System monitoring.
      • Tier 1 support for alerts.
      • Data center asset management.
      • Capacity and performance management.
      • BRS business continuity.
    • Network and systems management
      • Administration of networks and systems.
      • Network and systems tech support.
      • Logical security.
      • Network planning and evolution.
      • Architecture repository.

  • Cloud Computing

    Cloud Computing

    In the field of cloud computing, we made a firm commitment to have our own infrastructure that would guarantee a world of possibilities and total control to our customers. It’s your cloud, it’s IberCloud.

    See the Cloud offer

The foundation to build, grow, evolve… must be solid. Based on this premise, we face the management of infrastructures with you.

SERGIO BARRANCO

Managed Services
s.barranco@ibermatica.com
913 849 100

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